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For shop owners

Telling visitors about a closure

Temporary closures and moved branches can confuse visitors, so here is how to say it clearly on your site.

For shop owners SISO LABS
Telling visitors about a closure
SISO Labs blogField notes ↗

Why closures confuse visitors#

A shop that is closed for a few days, or that has moved to a new address, can still look open to someone who finds an old page. A visitor may arrive at the door and find it locked. That wastes their time and reflects badly on the shop, even when the change was planned.

A website can prevent most of this. Every DISPO site shows your opening hours and whether the shop is open now. When those details are right, a visitor can check before setting out. The aim is simple: the site should match the street, at all times.

Saying it clearly#

When a closure or move is coming, say so in plain words. Give the dates if you know them. Say which days the shop is shut, when it reopens, and where the new branch is, if there is one. Avoid vague notes such as 'soon' or 'see you later', because a visitor cannot act on them.

Keep the wording calm and exact. A short note in the description and a line in the opening hours is usually enough. You do not need to explain the reason in detail. Visitors mainly want to know whether they can come, and where.

Making the change yourself#

You can make the update yourself through the preview form. Write a one-line description, enter the new opening hours and add a short note about the closure or move. Once you submit the change, it goes onto the site. Check the result on a phone as well as a computer, so you can see how the page reads on a small screen.

Remember to update the page again when the shop reopens or the new address is confirmed. A closure note left up after you have reopened is as misleading as a missing one. Setting a reminder for the date you expect the change to end can help.

Rules and advice#

Thai rules limit how cannabis may be advertised, so check your plans with a lawyer. Keep closure notes to practical facts about when and where the shop can be visited, and treat any wording beyond that with care.

This article is not legal advice. If you are unsure whether a note about a closure or move is allowed, check with a lawyer before you publish it.

End of post · DISPO by SISO Labs