Checking age first#
Before a visitor reads much else, a site needs to know whether they are old enough to continue. Every DISPO site includes an age gate for visitors aged 20 and over. This is a simple idea, but it sets the tone for the whole visit and it is the first thing most people will notice.
The gate is one part of a wider set of pages. Each site also carries a privacy notice that follows Thailand's PDPA, along with legal pages and a credits page that names the sources of photos and map data. An owner does not need to write these from scratch. They are present by default, so the site starts from a position of clarity rather than leaving visitors to guess what is being collected or who made the images they see. Thai rules limit how cannabis may be advertised, so check your plans with a lawyer.
Hours and whether open now#
The question that comes up most often is simply whether the shop is open at this moment. Every DISPO site shows the opening hours clearly and states whether the shop is open now. A visitor can glance at the page and know if the trip is worth making, without phoning ahead or searching through old messages. Showing the hours in one consistent place also means the owner updates them once and the information stays in step across the site.
For an owner, this matters because wrong or hard-to-find hours cost goodwill. A visitor who arrives to a closed door is unlikely to return. Keeping the hours visible and current is a small task that removes a common source of frustration. The owner remains responsible for the content, so it is worth reviewing the hours whenever they change, so that the page always reflects the shop as it is on the day.
Asking the assistant#
Many visitors have questions that do not fit a fixed page. Each site has an assistant that answers visitor questions using the shop's own published facts, such as its hours, its branches and how to visit. The assistant works from the information the owner has already published, so it draws on the business's own details rather than outside ones. A visitor can ask in their own words and receive an answer built from that material.
This is useful because it gives visitors a way to ask directly. Someone can ask whether there is more than one branch or what the route is without scrolling through every page. The owner's role is to keep the published facts complete and correct, because the assistant can only be as accurate as the material it reads. A thin or outdated set of facts will produce thin or outdated answers, so the quality of the published information matters as much as the tool itself.
Getting there#
The last practical question is how to reach the shop. A site can show the location of each branch and explain how to visit it, so that a visitor is not left searching across several sources. Clear directions reduce wasted trips, which helps both the visitor and the owner. Map data on the site is credited on the credits page, so the sources behind the map are stated openly.
A website does not replace the shop itself, and it should not try to. Its job is to answer the ordinary questions a visitor has before arriving: whether they are old enough, whether the shop is open, which branch is which and how to get there. An owner who considers whether a website would help should ask first which of these questions their customers repeat most often, because those are the ones a site can answer well.